• Understanding the difference between managers and leaders
  • Why owners should stay out of management
  • Identifying the two key managers in your team
    • Clinic Manager
    • Business Manager
  • And how to recruit them if they are not already there
  • Understanding management - the creation, measurement, monitoring and adaptation of systems
  • Which systems to create and how to create them
  • Evolving your practice as a franchise prototype

Case Study

Absolute Dental, Kingsbridge, Devon

Emma John, the co founder of Absolute Dental has an enviable track record not only as a former Practice Manager of the year but also as an individual who has consistently grown excellent managers within her own practice.

Nothing in life is certain and sometimes people need to move on due to personal circumstances and as a result of this not only has Emma created an excellent management team within her own practice but she has also “given birth” to some of the best practice managers in other parts of the country.

Through her own training business she continues to inspire and educate others whether it’s training front desk teams or training practice managers.

It has been a pleasure to work with Emma and Rhod and see them not only build a successful small market town practice but also watch their influence grow in other areas of dentistry.

Testimonial

Emma John, Absolute Dental

 We have been lucky enough to have Chris as our honorary team member for 10 years. During that time he has offered encouragement, enthusiasm and wisdom allowing us to develop a business we love and are ultimately very proud of.

Chris has an ability to make you feel everything is within your grasp and that your capabilities are endless.